Your planned procedure or endoscopy

We've made some temporary changes to help protect our communities.

We will let you know if there are any changes to your appointment by text, call, or letter.

If you do not hear from us, you should attend your appointment as usual, remembering to follow our new rules for coming to hosital.

Seven or 14 days before your procedure: self-isolate

You will need to self-isolate for either seven or fourteen days, depending on what kind of procedure you are having.

Follow the guidance in your clinic letter and patient information.

If you and your clinician have agreed that you can bring someone with you to your planned procedure, they will also need to self-isolate too.

Read more about how to self-isolate on NHS.UK

Three days before your procedure: get tested

We will ask you to come for a COVID-19 test shortly before your endoscopy or planned procedure. You can use our drive-through testing service.

The test is a simple swab of the tonsils and back of the throat, and you'll receive the results the next day. If you:

  • test negative, continue to self-isolate, and attend your endoscopy or planned procedure.
  • test positive, continue to self-isolate, and follow the COVID-19 guidance on NHS.uk. We will get in touch with you to rearrange your procedure.

Just before your planned procedure: check your symptoms

Do not leave for your appointment if you have any of the following symptoms:

  • a high temperature (37.8 degrees or higher)
  • a new continuous cough
  • loss of smell (sometimes called anosmia).

Instead:

  1. follow the national COVID-19 guidance
  2. call us on 0208 869 2044 so we can talk about your care.

On the day: traveling to hospital

Please attend your appointment alone if possible. If we've agreed you can bring with you, they must get tested and self-isolate too.

Try to avoid using public transport. Instead, you could:

  • Drive yourself if you can.
  • Ask the person coming with you to drive, if you cannot drive yourself.
  • Request patient transport (if this is your first appointment, you need to arrange patient transport with whoever referred you, like you GP).
  • Use a taxi if you have to. Wear disposable gloves and a face covering, and dispose of the gloves when you arrive.

If you are driving, please follow the instructions in your appointment letter about where to park.

Wear a face covering to protect other patients, visitors, and our staff

Please wear a face covering when you come to the hospital. Your face covering must cover your mouth and nose.

Only take off your face covering if your clinician asks you to.

You can buy face coverings from various places online, or you can make one at home by following the government’s instructions.

Remember, face coverings are just one way to protect ourselves, our friends and family, other patients, and staff. They only work if everyone uses them.

When you arrive

Your appointment letter will tell you which hospital entrance you should use. These entrances will be clearly signposted on your arrival.

Please only use this entrance: this helps us to keep you as safe as possible during your visit.

Checking your symptoms before your appointment

When you enter the hospital, we will take your temperature and ask you several questions. This is known as screening, and it helps us check whether you have symptoms that could suggest you may have COVID-19.

If you have any symptoms, we are likely to ask you to return home, and we will reschedule your appointment.

If your care can’t be rescheduled for clinical reasons, we will discuss what will happen next with you at that point.

If you don’t have any symptoms, you can go for your appointment as normal.

Please help us keep everyone safe by respecting the social distancing guidance we have put in place in our waiting areas and clinics.

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