Get the right care for you

Coronavirus (COVID-19) update

Visiting our hospitals

To help us stop the spread of coronavirus, keep our hospitals running, we’re really sorry that we are not currently allowing visitors in our hospitals.

Outpatient appointments and elective surgery

We are making some temporary changes to our outpatient appointments and non-urgent planned surgery

Maternity services

We've made some additional changes to the way we'll care for you if you're pregnant or in labour.

Finding help

If you have particular questions about COVID-19, try our COVID-19 chat. It's based on guidance from NHS and the British Government, and can help you find answers to commonly asked questions.

Do not attend A&E, Urgent Care or Walk-in centres, or your GP

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you've been to a country or area with a high risk of coronavirus;
  • you've been in close contact with someone with coronavirus.

Go to NHS symptom checker

More information

Northwick Park Hospital is one of a group of hospitals chosen to care for coronavirus patients. We have experienced doctors, nurses and other staff in the country, capable of dealing with this illness.

While this is a new coronavirus, our doctors have extensive experience of treating infectious diseases. We also have appropriate facilities designed to provide the best care for patients who have the virus whilst keeping everyone else being treated at Northwick Park Hospital safe. Read our most recent update.

Any announcements regarding the status of our hospitals and wards will be announced on our website, and Facebook and Twitter profiles. Please help by sharing official messages only.

A&E Waiting Times

Last updated:

  1. Ealing Hospital

    Last updated:

    1. Longest wait to see a doctor for treatment

      0 minutes

    2. Patients waiting to see a doctor


    3. Patients in department


  2. Northwick Park Hospital

    Last updated:

    1. Longest wait to see a doctor for treatment

      4 hours 14 minutes

    2. Patients waiting to see a doctor


    3. Patients in department


Grazed knees, coughs, colds and sore throat

Keep your medicine cabinet stocked up with over-the-counter remedies.

Minor cuts, headaches, coughs and colds, and splinters can all be treated at home as long as you’re prepared.

Self-care is all about prevention, so remember:

Get your flu jab

It’s free for:

  • over 65s
  • people with long-term conditions, and some carers of elderly or unwell people
  • pregnant mums
  • young children (aged 2 and 3, in reception class, or in school years 1, 2, 3, and 4)

Keep warm, keep well

  • keep warm to reduce the risk of cold and flu, heart attacks, stroke, pneumonia, and even depression
  • heat your house to at least 18 degrees Celsius (64.4 degrees Fahrenheit) if you’re living with people over 65

Not sure? Feeling unwell? Need to know where to go?

Call NHS 111 or visit when you need medical help fast but you’re not sure where to go, and it’s not a life-threatening emergency.

NHS 111 is open 24 hours a day throughout the year, and staffed by trained medical advisors.

They’ll ask you a couple of questions to direct you to the most appropriate care.

Tummy troubles, headaches, or coughs and colds

Speak to your local pharmacist for advice about common illnesses and treatments.

Your local pharmacist is a highly trained healthcare professional, so they’re able to tell you about remedies for common problems such as tummy troubles, headaches, and coughs and colds. Some pharmacists can give you your flu jab, too.

Find pharmacy opening times near you this Christmas

Ongoing and long-term conditions, or illnesses and injuries that won’t go away

Make an appointment with your GP if you need:

  • advice about physical or mental health issues
  • diagnosis or treatment for a range of conditions
  • help with your long-term care
  • a referral to specialist or community-based care

You may find your local practice also provides:

  • blood tests
  • wound care and dressing
  • some diabetes treatments

Need to see a GP in the evening or over the weekend?

You can book an out-of-hours appointment by calling your GP, or NHS 111 when they are closed.

You need to be registered with a GP, so find a practice close to you at

Spotting the signs of sepsis in children

Out of hours dental care

If you need urgent dental care outside of normal hours, visit to find out how you can see a dentist near you.

Mental health needs

If you need to speak to someone about your mental health, speak to your GP for advice on how to deal with your symptoms. They’ll be able to point to you towards therapies and treatments in your area.

If you’re experiencing a mental health crisis

  • for Brent and Harrow, call 0800 0234 650
  • for Ealing, call 030 0123 4244

 Lines are open 24 hours a day.

In an emergency

If you or someone else is in immediate, life threatening danger, call 999.

Sprains, strains, and minor injuries

Your local walk-in centre or urgent care centre are here to treat minor injuries or illnesses that need urgent care, but not serious enough for A&E:

  • sprains and strains
  • minor broken bones
  • minor wound infections
  • minor burns and scalds
  • minor head injuries
  • minor eye injuries

You don’t need an appointment – just walk in and you’ll be seen by a nurse or doctor.

A&E is for serious, life-threatening injuries or illnesses only

That includes:

  • loss of consciousness
  • persistent, severe chest pain
  • breathing difficulties and choking
  • severe bleeding that cannot be stopped
  • fits
  • severe broken bones or burns

In a life-threatening emergency, always call 999. The paramedics will take you to the right A&E department for your condition, and not necessarily to your local hospital.

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