Medicine advice

If you have any questions about the medication we’ve prescribed you, you can search for them on Or you can ask our pharmacists by completing a short form.

We aim to reply to you within 24 hours, Monday to Friday. In most cases, we can get back to you on the same day. We’ll either call or send you an email.

You can also call us on 020 8869 2762.

Take your medicine as directed

It’s really important you take your medication as directed, and that you complete the course. Some medications are becoming less effective – or not effective at all – because of the way some people take them.