Patient Advice and Liaison Service

When you need advice about our services, or don’t know where to turn if you have concerns about your care, we’re here to help.
We can put you in contact with our staff to make sure your concerns are quickly resolved. And if we can’t put it right, we can refer you to our complaints team.
Your feedback may be shared anonymously with our teams. We will always ask permission before we use your personal information, or information that is identifiable to you.
Talk to us
Due to COVID we're unable to offer face-to-face advice. Instead please either call us or send us an email.
Central Middlesex, Northwick Park, and St. Mark’s Hospitals
- Call us on 020 8869 5118, we're here Monday to Friday from 9.30am to 4.30pm
Ealing Hospital and community services
- Call us on 020 8967 5653, we're here Monday to Friday from 9.30am to 4.30pm