Change my appointment
If you know you can’t make it, please tell us as soon as possible before your appointment. We can usually offer the date and time to someone else.
Updating your contact details
If you have changed your address or phone number since your appointment was made, please call us on 020 8235 4200 so we can update your details.
Tell us online
If your appointment is more than seven days away, it’s quick and easy to tell us if you’d like to cancel or reschedule online.
Our team will send you a letter once you’ve been rebooked.
Tell us on the phone
Our call centre is often busy with lots of calls, which means you may have to wait to speak to us.
If your appointment is more than seven days away, use our online form instead.
Cancel your outpatient appointment
- at Central Middlesex Hospital, Ealing Hospital, or Northwick Park Hospital, call 020 8235 4200
- at St Mark’s Hospital, call 020 8235 4051
For two week wait appointments
- call 020 8869 3300