Transport and travel
If you meet certain criteria, you may be eligible for either patient transport or help towards your travel costs.
You may be able to use our patient transport service if you need certain support getting to and from your appointment.
The person who has referred you to us (usually your GP) has to book your transport for your first appointment. Transport for any follow-up appointments is booked by us.
If you’re booked on patient transport and you have any questions, you can:
- email us
- call us on 020 8869 5511
Help toward travel costs
You might be able to get help with your transport costs. Depending on which benefits or allowances you receive, you may be eligible to claim part, or all, of the cost of travel providing you have the correct documentation to support your claim.
We usually ask that you use public transport to get to us. If you use a car, you may be able to claim back up-to 15p a mile and parking charges, if they are unavoidable.
You must retain all receipts to evidence your travel costs.