Whether you’re coming in for an appointment, test, treatment, overnight stay, or if you’re visiting a friend, there are a couple things you need to know.

Been sick in the last 24 hours?

Help us protect our vulnerable patients from nasty bugs. Viruses and infections can make our patients’ illnesses worse.

If you're visiting a friend or relative, and had these symptoms, please stay at home:

  • diarrhoea or sickness or in the last 48 hours
  • flu-like symptoms, such as a temperature, runny nose, and a cough
  1. Finding us

    Find out how to get to us, where to park, and where you can get a nice cup of tea when you're here.
  2. Your stay in hospital

    You may need to stay with us overnight or longer. Your inpatient care is usually booked in advanced, unless you’re admitted in an emergency.
  3. Your outpatient appointment

    If you’re referred to us by your GP or other professional, we’ll send you an appointment letter with details of when your appointment is, where you need to go, and who you will see.
  4. Visiting a friend or relative

    For our patients, visiting time is the best time of the day. A friendly face can do wonders for health and healing, especially if you help your friend get active during the day.
  5. Tell us about your care

    We really want to hear your views about your care. Your experience helps us improve the way we care for our community. Our Patient Advice and Liaison Services (PALS) are here to listen to your feedback, compliments, concerns, or complaints.
  6. Transport and travel

    If you meet certain criteria, you may be eligible for either patient transport or help towards your travel costs.
  7. Overseas visitors

    NHS services are not free for everyone or every treatment. If you’re visiting us from another country and you use our services, you may have to pay for your care.

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