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Staff are using ipads to keep parents in touch with their babies

Parents make ‘virtual visits’ to new-borns

Northwick Park’s neonatal unit is offering parents ‘Virtual Visits’ to stay in touch with their new-borns.

Parents of premature babies are usually allowed to visit their child at any time but this has been restricted during the pandemic to reduce the threat of infection.

In response, the team is using iPads so parents can see and hear how their baby is doing as well as being given updates.

The Virtual Visits initiative is an an app that allows ward staff on the neonatal intensive care unit to quickly and easily connect parents.

Neo Natal consultant Dr Edit Fukari-Irvine said: “It’s not ideal given the circumstances but wanted to do all we possibly could to keep families together.

“This is a great example of technology bridging the gap. The aim is to reduce the emotional stress on families, and pressure on wards, by keeping families updated.

"We know how important parents’ presence is for both their own and their babies well-being, especially at such a unique time.”

The neonatal unit, which looks after several hundred premature babies a year, has had no reported cases of Covid-19 due to its lockdown procedures.


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