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Complex Discharge Team

Complex discharge just got a little less complex

What is Ian Hunter looking so happy about on a Monday morning?

Well, things have got a little less complex in the Complex Discharge Team with the introduction of a digital task management platform allowing staff to log, share and coordinate their work in real time.

So, less phone calls and less paperwork for a team that oversees the welfare of 6,000 patients a year ensuring they have somewhere to stay in the community.

The platform was developed by Infinity Health and is the fifth collaboration with the trust. Staff using the platform can access it from anywhere using their smartphone, tablet or desktop.

Infinity Health’s CEO, Elliott Engers, said: “Winter is on the way and the NHS is seeing more complex patients than ever, so it’s fantastic to see trusts finding and embracing new ways to build capacity and free up beds as efficiently and safely as possible.

“This project will help LNWH manage their complex discharge caseload effectively, getting patients to where they need to be more quickly, and ensuring the trust can continue to provide care for every patient that comes through the door.

“Robbie Cline, interim Chief information Officer at LNWH, added: “We are grateful to Infinity Health for this platform, which will help us improve this very challenging and complex part of patients’ journeys from inpatients back to the community. Having a trust-wide view makes it seamless for the service and releases time back to care.”

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