Visiting a friend or relative

For our patients, visiting time is the best time of the day. A friendly face can do wonders for health and healing, especially if you help your friend get active during the day.

We’re proud to support John’s Campaign, which means we’ll work with you to do what’s best for your loved one.

Been sick in the last 24 hours?

Help us protect our vulnerable patients from nasty bugs. Viruses and infections can make our patients’ illnesses worse.

If you're visiting a friend or relative, and had these symptoms, please stay at home:

  • diarrhoea or sickness or in the last 48 hours
  • flu-like symptoms, such as a temperature, runny nose, and a cough

Double check where you're going

Remember to double check where you’re going – we don’t want you to go to the wrong place.

Finding us

We are smoke free

We don’t allow people to smoke anywhere in our grounds so we can protect our vulnerable patients from the effects of second hand smoke.

You can get help to quit with:

Visiting times and protected mealtimes

Visiting times

Due to space, privacy, and to prevent the spread of illnesses, we allow only allow two visitors at a time.

Take a note of our visiting times. It helps talk to your other friends and relatives to make sure you pick a good time to visit.

Protected mealtimes

During meals we like to stop everything we’re doing to make sure your friend or relative is eating properly. Some wards have dedicated mealtime volunteers, too.

You’re welcome to stay during mealtimes, but we ask that you save your questions until mealtime is over and you encourage your friend to eat.

Infection prevention and control

Help us protect our vulnerable patients from nasty bugs. Viruses and infections can make someone who is already in a vulnerable condition worse.

You can help stop the spread of illnesses:

  • use the hand sanitising gel before you enter our wards and departments, and when you leave
  • wash your hands with soap and water:
    • if they are dirty
    • before you eat
    • when you’ve been to the toilet

If you're coming with someone who has these sypmtoms, please ask them to stay home:

  • diarrhoea or sickness or in the last 48 hours
  • flu-like symptoms, such as a temperature, runny nose, and a cough

How are we doing?

Tell us when we’ve got it right

We love hearing when we’ve made a difference. Compliments put a spring in our step and help us do more of the things that make you happy.

Tell us about your care

Tell us if you have any concerns

If you have any concerns about your care, speak to any member of our team. You can also ask to speak to the ward or department manager.

If you’d like to speak to someone impartial, you can speak to our Patient Advice and Liaison service (PALs).

Talk to PALS

Help us improve our website. How useful was this page?

Help us improve our website. How useful was this page?
Rating