GP guided self-referral frequently asked questions
Can a patient self-refer for an urgent appointment?
No, patients can only self-refer for routine appointments after consultation and agreement with their GP. If the patient meets the criteria for urgent referral, the practice must refer the patient via the usual Physiotherapy referral form which must be emailed to email@example.com.
What is the read code to be added into the notes of the GP consultation?
The Central Booking Team will be looking for the coded XaXBF in the patient record.
We are not a SystmOne practice – can our patients self-refer?
The self-referral process currently requires that we can access the electronic patient record to see the consultation date and that the read code has been entered. Patients of practices that currently use clinical systems other than SystmOne therefore cannot self-refer.
However, TPP are working on a solution that will allow EMIS to be viewed via SystmOne, which we hope will overcome this problem in the future.
What if my patient does not consent to share their electronic record with you?
The patient cannot self-refer. The practice will need to send a Physiotherapy referral form in the usual way via email to firstname.lastname@example.org.
Will self-referral patients be seen more quickly than when a referral is sent via email?
No, all routine physiotherapy patients are seen in waiting list order.