Changing or cancelling your appointment

Let us know if you need to reschedule or cancel your appointment.

Please tell us seven days before your appointment date so we have time to process your request. We may be able to offer your old slot to someone else.

You can:

Tell us online                                                                   

Call us

Our Access Centre is currently experiencing an unusually high volume of calls, which means that some patients may experience delays in speaking to a member of staff when calling to reschedule or cancel an appointment.  Sorry for any inconvenience caused.

  • For outpatient appointments at Central Middlesex Hospital, Ealing Hospital, or Northwick Park Hospital, call 020 8235 4200

  • For outpatient appointments at St Mark’s Hospital, call 020 8235 4051

  • For two week wait appointments, call 020 8869 3300

Our Access Centre will manage your referral and book your appointment.