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Your medical records

You have the legal right to see the information we hold about you. You can also request access to see a deceased person’s information we hold, if you have a legal right to do so.

  • Your right to see your information is outlined in the Data Protection Act (2018). We do not charge you for access to your records.
  • Requesting access to a deceased person’s records is outlined in the Access to Health Records Act (1990).

Remember, accessing information that you are not entitled to is a criminal offence.

Subject access requests

You can choose to have a copy of your records sent to you, or you can arrange to come in and view your records with a clinician.

To request access to your information, fill in our subject access request form. Post your completed form with proof of identity to your local hospital. 

You can email your completed form to us or send it to us in the post:

Northwick Park Hospital

Medical Records Subject Access Requests
Northwick Park Hospital
Watford Road
HarrowMiddlesex
HA1 3UJ

Central Middlesex Hospital

Medical Records Subject Access Requests 
Central Middlesex Hospital
Acton Lane, London
NW10 7NS

Ealing Hospital

Medical Records Subject Access Requests 
Ealing Hospital
Uxbridge Road
Southall
UB1 3HW 

Proof of identity

Proof of identity is required for all subject access requests:

  • a copy of your driving licence and passport (don’t send us the original)
  • two original documents that include your name and current address, for example a gas, electric, or water bill. They have to be dated within the last three months. Viewing your records

If you choose to come in and view your records, we’ll organise a suitable time with you to view with a Clinician.

Requesting access to a deceased person's record

  • you will need to provide documented evidence, such as: probate, solicitor confirmation or evidence executor of the will.

Remember: 

  • your health record is a legal document. You can’t remove pages or alter your record in anyway, but you can request your information is changed, updated, or removed by writing.
  • you can only view your records with a clinician present, but our clinicians cannot answer questions about your care. Subject Access Request deadlines

When we receive your request, we’ll check that you have:

  • completed the form
  • include the correct document to confirm your identity.We then have 30 working days to find, copy, and post, your health record. We’ll let you know if there’s a delay as soon as possible.

Your request may be delayed if the record is:

  • is in use or
  • subject to a safeguarding or child protection case 

Any questions?

Please contact us by email if you have any questions concerning your application.