Safeguarding adults

Safeguarding adults is everyone's business

London North West Healthcare NHS Trust is committed to ensuring the safety and welfare of all its patients. The Trust has a safeguarding policy that sets out the responsibilities, reporting and investigating procedures for the protection of adults. This supports staff with reporting any concerns they may have about possible abuse of their patients. This may be whilst the patient is receiving treatment or care with the Trust or noting possible abuse that may have occurred prior to the patient’s admission.

Who is an adult at risk?

An adult at risk is a person aged 18 years or over, who is  unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation.

Some groups of people may be more likely to be at risk than others and may include:

  • People with a learning/physical/sensory disability

  • People with mental ill health or dementia

  • People who are frail due to age

  • People who have acquired brain injury

  • People with a drug/alcohol problem

  • People with certain types of physical illness

  • Frail or confused older people are especially vulnerable

  • People with long-term illness e.g. diabetes

  • People who are isolated and lack social nteworks

  • People with cognitive impairment

What is meant by abuse?

Abuse is defined as the violation of an individual's human or civil rights by any other person or persons. Abuse can be carried out by anyone - relatives, partners, friends, neighbours, volunteers, paid care workers or strangers - and can happen anywhere.

Abuse can be:

  • Physical such as hitting, slapping, rough handling, misuse of medication, misuse of restraint

  • Sexual making someone carry out a sexual act they have not or cannot consent to

  • Psychological such as threats or humiliation

  • Financial such as theft of money/possessions, misuse of someone's benefits

  • Neglect such as a carer not meeting a person's care or health needs

  • Discriminatory - any form of abuse based on discrimination because of a person's race, gender, age, disability, sexual orientation

  • Institutional - abuse or poor practice throughout an organisation

We have an adults safeguarding team and they can be contacted on 020 8864 3232. You can also contact your local borough adults safeguarding team on any of the numbers below: 

Brent Safeguarding Team Social Services

2nd Floor
Brent Civic Centre
Engineers Way
One Stop Shop: 020 8937 4300
Out of hours: 020 8863 5250
Fax: 020 8937 4027
Email: safeguardingadults@brent.gov.uk


Harrow Social Services  Safeguarding Team

2nd Floor
East Wing
Harrow Civic Centre
Station Road
Contact Centre: 020 8420 9453/020 8901 2680
Out of hours: 020 8424 0999
Fax: 020 8420 9674
Email: safeguarding.adults@harrow.gov.uk

Ealing Social Services

Ealing Safeguarding Team
Perceval House
14-16 Uxbridge Road
EalingW5 2HL
Contact Centre and out of hours:020 8825 8000
Fax: 020 8825 6900
Email: sscallcentre@ealing.gov.uk

Hillingdon Social Services

Civic Centre
High Street
Middlesex UB8 1UW
Telephone: (01895) 250111 (out of hours)
Fax: 01895 250869
Email: socialcaredirect@hillingdon.gov.uk

Barnet Social Services

Safeguarding adult referrals
Adult social services
North London Business Park (NLBP)
Oakleigh Road South
N11 1NP
Telephone: 020 8359 5000
FAx: 08715 948 757
Email: socialcaredirect@barnet.gov.uk


For more information about national procedures and policies, please see the Pan London Safeguarding Adults Policy http://www.scie.org.uk/publications/reports/report39.pdf

and "No Secrets" guidance on the development of multi agency polices and procedures to protect adults from abuse http://www.gov.uk/government/publications/no-secrets-guidance-on-protecting-vulnerable-adults-in-care

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