The Endoscopy Unit at Central Middlesex Hospital has been awarded JAG accreditation. The accreditation is awarded to endoscopy departments that are able to demonstrate a safe, patient centred and efficient service.
Having missed out on accreditation in 2010, the endoscopy team have been working hard to make the required improvements, such as a £260,000 upgrade of the Endoscopy Decontamination Unit and refurbishment to improve privacy and dignity and patient flow.
Sarah Marshall, Clinical Manager for Endoscopy, said: “The whole team have worked incredibly hard to achieve this accreditation and it is a sign of a job well done. It clearly shows the quality, safety and outstanding service that we provide to patients on a daily basis and it is nice that the unit finally has this accreditation as recognition. I am delighted for the unit and the team.”
The report praises the team for having:
- a patient centred approach with excellent clinical leadership and teamwork
- a calm and safe feel within the endoscopy unit
- investing significantly in the patient environment, to improve patient privacy and dignity, pathway flow, and achieve gender separation
- a supportive clinical manager
- extensive weekly governance meetings that show a safety orientated approach
- an ethos and practice of dedicated training lists equally available to all trainees
To achieve JAG accreditation an endoscopy service must provide clear evidence that they have met all of the GRS standards. Assessment visits are booked once a service has demonstrated a minimum of a year participating in the GRS standards and at the agreed GRS levels for accreditation.