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Heart of Hounslow Centre for Health - Dental services

Heart of Hounslow Centre for Health location
Heart of Hounslow Centre for Health location

Heart of Hounslow Centre for Health, Dental Clinic, 92 Bath Road, Hounslow, Middlesex, TW3 3EL

Tel: 020 8630 3324  
Fax: 020 8630 3153

Clinic times, enquiries and bookings: Monday - Friday 9am - 5pm

Please note that this clinic is a medical referral-only service

Who can make referrals into the service?

We accept referrals from general dental practitioners, and other health/social care professionals.

What services are provided and who is entitled to treatment?

The Community Dental Services provides routine dental care and inhalation sedation to patients who otherwise experience difficulty accessing dental care as a consequence of one of the following special circumstances:

  • Moderate to severe learning or physical disability

  • Complex medical history where condition/medication necessitates special care prior to/during/post dental treatment e.g. poorly controlled epilepsy. Cystic fibrosis & haemophilia.
  • Children under the age of 16 with learning disabilities, with severe dental decay who have difficulties accepting treatment upon referral.

The service is provided for patients living in the Borough of Hounslow and registered with a doctor in the Borough.

How do I make an appointment?

If you are already a retained patient of our service, then you can contact the clinic by telephone on 020 8630 3324 to arrange an appointment. If you reach voicemail, then please leave a clear message stating your name and telephone number and we will return your call as soon as we can.

If you have been referred into our service, then we will contact you by post to arrange your first appointment.

Can I choose who treats me?

All referrals are triaged and allocated to the appropriate dentist.

We do also provide specialist treatment for root canal treatment, subject to strict referral criteria

What if I need emergency dental care? 

If you are one of our retained patients and are in need of emergency dental care during normal working hours then you can contact the clinic directly on 020 8630 3324

Outside of normal working hours, please contact the Dental Emergency number: 020 3402 1312

If you are not one of our retained patients and you are in need of emergency dental care please contact the Dental Emergency number 020 3402 1312  

Your rights and responsibilities

As one of our patients, you have a right to receive treatment in a clean and safe environment where you are free from the threat of verbal or physical abuse or any kind of harassment.

If you need to cancel an appointment, it is important that you notify us as soon as possible and at least one working day before your appointment. If you fail to give us sufficient notice of a cancellation or fail to attend appointments, we reserve the right to refuse future treatment.

Our rights and responsibilities

Our staffs have a right to work in a clean and safe environment where they are free from the threat of verbal or physical abuse or any kind of harassment. Incidents of abuse or harassment will be taken very seriously and will be investigated in accordance with Trust policy.

It is sometimes necessary for us to cancel an appointment and under these circumstances we will endeavour to notify you as soon as possible

Data protection

Any patient-identifiable information that we store about you will be stored securely in accordance with the Data Protection Act. You have a right to access any information which we store about you and we will not pass your information outside of the NHS, except where you have given us permission to.

Dental charges

If you are not exempt from charges, the following NHS charges apply:

  • BAND 1 (£18.50)
  • BAND 2 (£50.50)
  • BAND 3 (£219.00)